Last Updated: October 14, 2025
Welcome to Tidelle! These Terms of Service ("Terms") are a legally binding agreement between you ("you", "your") and Tidelle ("we", "us", "our") that governs your use of our website at www.mytidelle.com (the "Website") and your purchase of any of our products ("Products").
PLEASE READ THESE TERMS CAREFULLY. By accessing our website, purchasing our products, or clicking a box that states you agree, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our website or purchase our Products.
1. Medical & Health Disclaimer
THE WEBSITE, ITS CONTENT, AND THE PRODUCTS ARE NOT INTENDED TO BE A SOURCE OF MEDICAL ADVICE.
The information on this site is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider. You should consult with your healthcare professional before making any decision that might affect your health or before starting any new supplement regimen, especially if you are pregnant, nursing, have a pre-existing medical condition, or are taking any other medications.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.
2. Your Account
To purchase Products, you may be required to register for an account. You agree to provide true, accurate, and complete information. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Products, Orders, and Payment
We have made reasonable efforts to display the colors and images of our Products accurately, but we cannot guarantee your screen's display will be accurate.
All descriptions of Products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to refuse, limit, or cancel any order you place with us. This may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you.
You agree to provide current, complete, and accurate purchase information for all purchases made at our store.
4. Shipping & Returns
Our shipping and return policies are outlined in detail on our "Shipping & Refunds" page. All eligible purchases are protected by our 90-Day Happiness Guarantee, the terms of which are specified on the product page.
5. Intellectual Property
All content on this site, including but not limited to text, graphics, logos, images, and brand names (such as Tidelle™ and Rhythm™), is the property of Tidelle and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this site without our express written permission.
6. Prohibited Uses
You are prohibited from using the site or its content to:
Engage in any unlawful purpose.
Transmit any virus, Trojan horse, or other malicious code.
Collect or harvest personal information of others.
Infringe upon our intellectual property rights or the intellectual property rights of others.
Harass, abuse, insult, harm, defame, or discriminate against others.
7. Disclaimer of Warranties & Limitation of Liability
THE WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”. YOUR USE OF THE WEBSITE AND PRODUCTS IS AT YOUR SOLE RISK. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL THE TOTAL AGGREGATE LIABILITY OF TIDELLE (OR OUR DIRECTORS, EMPLOYEES, OR AFFILIATES) RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS EXCEED $100 OR THE AMOUNT YOU PAID US IN THE LAST 12 MONTHS, WHICHEVER IS LESS.
8. Governing Law
These Terms shall be governed by and interpreted according to the laws of Hong Kong, without regard to any conflicts of law rules.
9. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
10. Contact Information
Questions about the Terms of Service should be sent to us at support@mytidelle.com.
