Shipping and Refunds Policy

Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Location

Shipping Options (USD)

Price (USD)

US & Canada

5-10 Day Shipping

(Order under $60)

$5.99 (Flat Rate)

United Kingdom

5-8 Day Shipping 

(Order under $60)

$5.99 (Flat Rate)

Australia 

5-9 Day Shipping 

(Order under $60)

$5.99 (Flat Rate)

Worldwide 

(Including US, Canada, UK, Australia)

5-10 Day Shipping 

Free Shipping On All Orders Over $60

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Free Shipping
over $60

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guarantee

Refunds and Returns Policy

At Tidelle, your health and safety come first. Because our supplements are ingestible and sealed for your protection, we’re unable to accept returns or offer refunds once an order has shipped. This ensures every bottle you receive is fresh, untampered, and held to the highest standard of quality.

If something isn’t right—like a damaged or incorrect item—please reach out to us within 7 days of delivery. We’ll do our best to make it right.

Thank you for being part of the Tidelle community and supporting a women-led business that puts your wellness first.

Order Process

Processing Time
We carefully prepare each order within 2–3 business days,excluding weekends or holidays. For pre-order items, your order will be prioritized and processed within 1-2 business days after the item becomes available.

Order Confirmation
Once your order is placed, you’ll receive an email confirmation with the details. If it’s not in your inbox, please check your spam or junk folder—or reach out to us and we’ll be happy to help.

Order Support
Have a question about your order? Reach out to us at [your email] as soon as possible. Once your order has shipped, we’re unable to make changes.

Estimated Delivery Time
Once shipped, most orders arrive within 5–12 days, depending on your location. Tracking details will be provided as soon as your order is on its way.

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Shipping & Refunds

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*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.